Delete your Bloomura account
Bloomura works without an account. If you made one for sync, you can delete it — and everything synced to it — at any time, with the app or without it.
First, if you subscribe to Bloomura Plus
Deleting your account does not cancel Plus, because Google or Apple bills it. Cancel it first:
- Google Play: open the Play Store, tap your profile picture, then Payments and subscriptions → Subscriptions → Bloomura → Cancel subscription.
- iPhone: open Settings, tap your name, then Subscriptions → Bloomura → Cancel subscription.
In the app — at once
- Open Bloomura and go to Me.
- Tap Sync and account, and sign in if asked. Forgotten your password? Tap Forgot your password? and Bloomura emails you a code to set a new one.
- Tap Delete my account, and confirm.
Your account and everything synced to it are removed from Bloomura’s account service straight away.
Without the app — by email
If you no longer have the app or cannot open it, write to support@bloomura.us from the email address you signed up with, asking for your account to be deleted. You do not need to reinstall anything.
Your account and everything synced to it will be deleted within 30 days, usually much sooner, and you will get a reply when it is done. If the request comes from a different address, you may be asked to confirm it from the one you signed up with, so that nobody can delete an account that is not theirs.
What is deleted, and what is kept
| Information | When you delete your account |
|---|---|
| Your email address and password | Deleted |
| Everything synced to your account: your log, and the settings that are about you | Deleted |
| Bloomura’s record of whether Plus is active | Deleted |
| What is on your phone | Kept on your phone. To remove it, go to Me → Privacy and your data → Erase everything, or delete the app. |
| RevenueCat’s record of a Plus purchase: your account’s id and what was bought | Kept by RevenueCat for billing records. Ask in your email, and Bloomura will ask RevenueCat to delete it. |
| Google’s or Apple’s record of a purchase | Kept by them, under their own privacy policies. |
Bloomura never had anything you logged without sync: that only ever lived on your phone. The full details are in the Privacy Policy.